Privacy Policy

Last updated: December 2024

1. Introduction

AgentForge AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content creation platform.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us:

  • Name and email address when you create an account
  • Profile information and preferences
  • Payment information (processed securely by Stripe)
  • Content you create using our AI tools
  • Communications with our support team

2.2 Usage Information

We automatically collect certain information about your use of our service:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and features used
  • AI generation requests and responses
  • Performance and error data

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our AI content creation services
  • Process payments and manage subscriptions
  • Improve our AI models and service quality
  • Send important service updates and notifications
  • Provide customer support and respond to inquiries
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations

4. AI Content and Data Processing

Content Processing: When you use our AI tools, your input content is processed by our AI models to generate responses. This content may be temporarily stored to improve our services.

Model Training: We may use anonymized, aggregated data to improve our AI models. We do not use your personal content for training without explicit consent.

Third-Party AI Services: We use OpenAI and other AI providers. Their privacy policies apply to data processed by their services.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party services (payment processors, email providers, analytics)
  • AI Providers: With OpenAI and other AI service providers to process your requests
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security assessments and updates
  • Employee training on data protection
  • Incident response procedures

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Account Data: Retained while your account is active
  • Content: Stored for service functionality and improvement
  • Usage Data: Retained for analytics and service improvement
  • Payment Data: Retained as required by financial regulations

8. Your Rights (GDPR)

Under GDPR, you have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a structured format
  • Restriction: Limit how we process your data
  • Objection: Object to certain types of processing
  • Withdrawal: Withdraw consent at any time

9. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session and preferences
  • Analyze website usage and performance
  • Provide personalized content and features
  • Improve our services

You can control cookie settings through your browser preferences.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

  • Standard contractual clauses
  • Adequacy decisions
  • Other appropriate safeguards

11. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of our service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@agentforge-ai.com
Data Protection Officer: dpo@agentforge-ai.com
Address: [Your Business Address]
Phone: [Your Phone Number]